Frequently Asked Questions

Please see a list of all of our questions that we get asked by our customers below! If you cannot find any question, then please do not hesitate to contact us using the contact form here.

Guides FAQ's

Can I adapt the guide to my busy and/or varied schedule?

All guides explain how to structure your training week around your personal timetable

How quickly will I see results?

Most clients see marked results after 3 weeks. However, everyone is different and for some it may take longer. Team Lean UK’s plans are about long term healthy results, not unsustainable crash weightloss!

Will I be able to target areas of my body to reduce fat?

It is impossible to reduce fat in one area by training that are more, a theory known at “spot reduction”. Where your fat is stored and utilisation of this fat as fuel, is mainly decided by hormones and genetics. Out fat loss guides optimise nutrition and training to reduce excessive estrogen , which is a common cause of relatively increased abdominal fat.

Will my plan provide personalised calories and macros?

Yes, by using the questionnaire on the payment page, the correct calorie pack will be selected based the information provided. Within each pack there is a full breakdown of macronutrients for training and non-training days.

Will I be eating lots of protein?

Yes, protein is an essential nutrient for recovery and repair, which you will need plenty of as the training of all plans is very demanding on the body. Protein is also a great nutrient to achieve your energy intake from as it takes longer to be broken down into fuel and is therefore less likely to be stored as fat.

Will I eat carbohydrates on the fat loss plan?

Yes. You will be given a target amount of carbohydrate to eat each day. We do not believe in super low carb diets as this just leads to fatigue, suppressed hormones and eventually stalled fat loss. Carbs are essential for recovery, the immune system and recovery. The fat loss plan effectively shows you what types, how much and when to utilise carbs.

I do a lot of sport or other forms of exercise; can I continue this whilst doing the plans?

Yes, we love to see people keeping up active pursuits, and the questionnaire takes extra exercise on top of the plan in to account. The key points are that they do not impact on your fat loss training by overtraining.

Are the plans educational?

Hugely! We see much better results when a person understands the science behind what they are doing. This helps people make better lifestyle choices and stick to them.

I am training for a marathon, would the fat loss plan suit me?

No the plan would not support your long distance running goals.

Is the fat loss plan safe whilst breast-feeding?

Yes, the plan is safe, however, all supplement use must be approved by a Doctor

Are guides posted or emailed?

All guides and packs are accessible via a link sent via email when purchase is complete. Guides will also be available under you personal account section.

I have paid, but have not received my guide?

Sometimes the email address goes into your spam file, so please check this first. If it is not there please use the support page and let us know immediately

Do you demand transformation photos?

We certainly do not “demand” any photos of you what so ever. What we would say however, is that photos are a great way of monitoring progress and we would love to see your transformations and would be more than happy to “look after” your pictures just in case insecurity gets the better of you 😉

Do I need a gym membership?

We recommend access to gym equipment for the 16-week Fat Loss Guide. However, the Get Lean at Home guide is equipment free, and can be completed outdoors or in the privacy of your own home

If I’m not training to the evening, does this mean I do not eat carbohydrates all day?

As the guides recommend, reduce carbohydrate intake roughly 90 minutes before a training session. Prior to this carbohydrate intake with each meal/snack is fine as per guidelines of spreading intake.

What if the gym doesn’t have the equipment I need/ is too busy?

All exercises are interchangeable. Use exercise/equipment that target similar muscle groups.

Can I complete the 16-week fat loss guide at home?

The 16-Week Fat Loss is for those with access to commonly found equipment in gyms. If you are wanting to train at home we recommend the Get Lean at Home Guide.

Nutrition FAQ's

I am allergic to nuts; will the nutrition plan be ok?

Yes there are plenty of nut free recipes

I am gluten intolerant; will the nutrition plan be ok?

Yes there are plenty of gluten free recipes

I am lactose intolerant; will the nutrition plan be ok?

Yes there are plenty of lactose free recipes

What if I do not like the recipes?

Have a look at our fitness chef Courtney’s Instagram ‘THECLEANEATINGGUIDE” to get an idea of the healthy recipes in our plans and packs. The recipe pack gives a huge amount of different ingredients and flavours to satisfy all tastes

Supplement FAQ's

Do you support the use of fat burners?

We do not promote their use as we feel this often causes too much stress on the body. Using the our guides nutrition and training plan you will burn plenty of fat the natural way without wasting your money on these often placebo drugs.

Do you use protein shakes in your plans?

We advise the use of whey protein and other supplements to meet your macro and micro nutrient targets due to their convenience and cost-effectiveness. However, if you do not want to take any supplements these targets can be achieved through food.

Payment FAQs

Can I get a refund?

In the unlikely event you are not happy, please contact us as soon as possible so we can discuss any issues. Please also refer to our Payment Policy.

Do you accept credit/debit cards?

Our primary form of payment is PayPal.

However, you do not need to have a PayPal account to purchase our guides. You can choose to ‘Pay as Guest’ and can use any debit or credit card to complete the order.

We advise the use of whey protein and other supplements to meet your macro and micro nutrient targets due to their convenience and cost-effectiveness. However, if you do not want to take any supplements these targets can be achieved through food.

My payment has failed?

If your payment had failed, this could be due to various reasons. Including, but not limited to:

  • Insufficient funds in your account
  • Credit/Debit Card may have expired
  • Your bank may have declined your payment for any particular reason
  • You may have accidentally entered the wrong card details (Card number, CVV, Expiry date)

Please double check your details and funds in your account. If for any reason you think you have correctly made the payment but still had it declined, then please check with PayPal or Your Bank, as we do not host any payment gateway system locally on our website.

Technical FAQs

I used the wrong email address, and have not received my guides?

If you are able to login to your account, then you are able to download your guide. If you cannot login to your account, or used an incorrect email address by mistake, then please let us know using the contact form and quote your order number and the email address you used.

I did not get a confirmation email when I purchased the guide?

When will I receive my confirmation email?

Please allow up to 24 hours to recieve your confirmation email.

I have not received my payment confirmation email.

If you have not recieved your confirmation email and/or your payment reciept this could be for a few reasons.

  1. PayPal: If you paid with PayPal your purchase will now be associated with your PayPal email address and your confirmation emails will be sent to this email address.
  2. Spam/Junk Folder: Our confirmation emails often get lost in spam/junk folders, so please be sure to check this folder before contacting us.
  3. Incorrect Email Address: You may have incorrectly entered your email address by mistake when submitting your details to our website, you will need to contact us in this case.